Frequently Asked Questions
Q. HOW MUCH IS THE DEPOSIT?
The deposit is only $250, which is due within 7 days of booking me by accepting a proposal.
You will also need to return a signed contract, which is supplied to you at the same time you receive your client portal login details.
The deposit and the signed contract reserves your booking date in my calendar.
Final balance is due 30 days prior to the event, unless you are an organisation where some alternative arrangements can be made.
Q. DO YOU TAKE REQUESTS?
Yes, I do! However, if you predict that your guests will 'go a little crazy' with their requests, then you can let me know that you want to turn requests 'off' for your event. Alternatively, you can tell me what you don't want me to play (also known as a 'DO NOT PLAY' list) and if anyone requests those artists or songs during your event, I will politely decline.
So pretty much if you don't want any 'Tay-Tay' at your Wedding, I simply won't play it (even if your favourite cousin asks for it!).
I have a MASSIVE library of songs that I take to each event and also have access to an online music portal, so even if I may not have it I'll most likely get it for you!
Q. DO YOU PLAY A PRESET PLAYLIST?
No, I don't usually play from a list. I use any music genre/criteria you have selected prior to the event as a guide, then use my experience to fill in the gaps with songs I know you and your guests will love.
I do this by constantly reading the vibe of the dance floor and change things up a bit if needed. Remember, my goal is to keep your dance floor full and your guests wanting more at the end of the night.
Although, I understand that you may insist on a specific playlist that you have in mind and that is completely okay too! Looking for inspiration? Check out my example Spotify playlists HERE!
Q. WHEN WILL YOU ARRIVE TO SET UP FOR MY WEDDING OR EVENT?
That really depends on your package. Sometimes extra time may be needed to make sure the set up is completed before your guests arrive. For example, if you are using a space close by for your ceremony, I would need to know so that I can be set up before the ceremony starts. (It wouldn't be professional of me to be doing a sound check while you are saying your vows!)
I will usually arrive around 2-3 hours beforehand to ensure that my equipment is tested and ready for when your guests arrive.
Q. DO YOU TRAVEL?
Of course! I currently reside in the Hunter Valley/Newcastle area, but have travelled far and wide to provide my amazing service. Please be advised that some additional costs may occur for certain travel distances. Contact me if you want to find out more!
Q. HOW WILL YOU BE DRESSED AT MY EVENT?
Well, it's all in the name isn't it?
I'll always look to be as sharp as ever in a bow tie, white shirt and black attire. (If you tell me your colour theme, I'll even colour coordinate the bow tie!)
Here's the kicker though, YOU CAN DECIDE!
Looking to have something formal? My usual attire would be perfect for the occasion. Something maybe a little casual? No problem. Whatever your occasion or theme, I'll do what I can to fit in to your dress code and still look professional while doing it!
Plus, I can even dress my setup to your theme too. Just ask!
Q. WHAT HAPPENS IF I NEED TO CANCEL/POSTPONE MY WEDDING OR EVENT?
I'll work with you to help provide a solution based on the circumstances.
Unfortunately, the deposit is non-refundable. The deposit, as well as any other funds paid, are able to be transferred to a new date should you be able to re-book (subject to certain criteria).
I always look to provide my clients with understanding, empathy and kindness when it comes to their booking and understand that things can change at an instant, so please contact me if you have any questions or dramas.
You can also view the Terms & Conditions for more information on cancellations or re-bookings.
Q. DO YOU HAVE THE RIGHT EQUIPMENT FOR MY WEDDING OR EVENT?
I have a range of setup styles that we can choose from, which all include speakers, lighting and all of the hardware to go with it.
You'll also find that I have a range or wired and wireless microphones, even battery operated speakers and lighting, plus even more to help create the best experience for you and your guests. All of these can be added-on to your package if they aren't already included!
If you've got a vision of something in mind, I'll get it for you and make it happen!
Q. WILL I BE ABLE TO MEET YOU BEFORE MY WEDDING OR EVENT?
Of course you can!
Part of every package is an included consultation. You'll get the opportunity to discuss things like your music tastes, MCing, all while getting to know me and discuss making your event the best experience it can be!
You should expect your final consultation to be no later than around 3 weeks before your event.
Q. DO YOU HAVE INSURANCE?
Absolutely, yes!
I have a General & Products Liability Cover of up to $5,000,000 in insurance. In addition, I also have my equipment insured for peace of mind while on the job. I will follow all OH&S standards, while also regularly checking and testing my equipment.
If you need a copy of my insurance paperwork for your venue, that isn't a problem either!